Are you in Crisis & Need Help Now?

Firefly Counselling Service is not a crisis service and may not be able to offer you support outside of your scheduled appointment time.

If you are worried you may harm yourself or someone else, or if someone you know is in immediate danger, call triple zero (000).

Several organisations provide support for people and their families and carers:

Lifeline - call 13 11 14 for crisis support and suicide prevention services
Beyond Blue - call 1300 22 4636 for support with anxiety, depression, and mental health crises
Suicide Call Back Service - call 1300 659 467 for counselling for people affected by suicide or with thoughts of suicide
Kids Helpline - 1800 55 1800

Here's how to access support across various states and territories in Australia:

QLD: 1300 MH CALL 1300 642 255
NSW: Mental Health Line on 1800 011 511
VIC: Victoria’s Mental Health Services directory to find specialist mental health services around Victoria.
SA: Mental Health Triage Service 13 14 65
WA: Mental Health Emergency Response Line 1300 555 788 (Metro) or 1800 676 822 (Peel)
TAS: Mental Health Services Helpline 1800 332 388
NT: Mental Health Line 1800 682 288
ACT: Access Mental Health Line 1800 629 354